mindout is a community based platform specially designed to help you on your journey to overcome any level of mental health difficulty, specially related to the Burnout Syndrome.

mindout works in 3 parallel ways: 1. A community where you can share your experience and absorb others’, relating your individual journeys with an understanding growing community of mental health advocates, patients and professionals. 2. Through the Mindout Burnout Score, you get an objective sense of where your mental health’s state is and a score is attributed. 3. Your score originates your journey to a better you. With mindout guiding all the way, you can make this specially designed journey yourself or it can be oriented by certified professionals, with appointments being facilitated in Mindout’s Oriented Journey Platform.

What is the Mindout Burnout Score?

The Mindout Burnout Score (MBS) is the way to rate your level of Burnout. After you answer a 35-question quick quiz, you’ll get a score ranging from 1 to 6, from healthy to severely burnt out, respectively. Even though professional counseling is advised in all stages of life and with all levels of mental health, we created a journey that you can work with if you are in the 1 to 4 range. If your score is 5 to 6, professional help is highly recommended.

Does this count as treatment?

The mindout process is designed by certified professionals, and we work to bring the best experience to all our users. However, it does not count as treatment. For that, you need the counseling and guidance of a certified mental health professional.

Mindout Privacy Policy

Mindout’s Privacy Policy

Mindout is committed to respecting the privacy of users and to protecting and securing their personal data. This text aims to inform the user on how Mindout – NitidoObservador Unipessoal LDA treats personal data provided to it through the website www.mindout.me.

1. Scope of application and data controller This privacy policy applies to all personal data collected through the website www.mindout.me ("Website").

The entity responsible for processing this data is:

NITIDOBSERVADOR - UNIPESSOAL LDA (hereinafter "Mindout"), with the sole number of registration with the Commercial Registry Office of Lisbon and collective entity 517213966, with head office at Rua Braamcamp 9, 5dto Lisbon.

The user must read this privacy policy carefully and freely decide whether to provide Mindout with personal data before using the website. The user guarantees that he/she is of legal age and that the data provided is true, accurate, complete and up-to-date, and is responsible for any non-compliance. If the data provided belongs to a third party, the user warrants that he has informed the third party of the conditions set out in this document and that he has obtained its authorization to provide his data to mindout for the purposes indicated.

You may contact Mindout about any question related to this privacy policy through the following contact points:

Customer Service: info@mindout.me

Mindout website:mindout.me/contacts

2. Purposes of processing and legal basis

The personal data collected through the Website is intended to support the education, analysis and transformation of the mental health of the user, and are processed for the following purposes:

Create and manage content related with mental health, well-being, burnout, stress, Anxiety, Depression, Meditation, Mindfulness, Work Life Balancing, Loneliness, Work Design, Personal Growth, Communication

Suport the analysis of the mental health state, through a survey

Create and manage content of the self-journeys

The processing of personal data is necessary to carry out the above operations in the context of the execution of the mission and goal of mindout, educate, prevent and correct burnouts.

3. Recipients

The user's personal data will NOT be communicated to any third party, unless when the transmission is made in order to comply with a legal obligation, a decision by the National Data Protection Commission or another relevant control authority, or a court order. They may also be communicated for any other legitimate purpose provided by law.

4. International data transfers

Mindout will seek to ensure that the processing of personal data takes place entirely within the European Economic Area.

Exceptionally and when strictly necessary for the pursuit of the processing purposes described in this Policy, mindout may transfer personal data collected to third countries or international organizations for which there is an adequacy decision by the European Commission or subject to appropriate safeguards provided by law, such as the execution of standard contractual clauses for the transfer of personal data (under Article 46 of the GDPR). When transferring data to third countries or international organizations based on adequate safeguards, mindout will ensure additional measures to ensure that personal data enjoys a level of protection essentially equivalent to that existing in the European Union.

In addition, data collected during your browsing on our website, including through cookies and other similar technologies, may also be transferred outside the EEA if you consent to the placement of certain categories of cookies (e.g. analytical or advertising cookies). These cookies are placed by third parties who may transfer your data to countries which do not have a European Commission adequacy decision and which do not offer a level of protection of personal data essentially equivalent to that of the European Union (e.g. the United States of America), such as the "Google Analytics" web analytics and optimization service provided by Google Ireland Limited. For example, sharing data with service providers outside the EEA (such as Google LLC) may result in disproportionate access to your data by the governmental and intelligence authorities of the country importing the data, or the inability to effectively exercise your rights. For more information about the use of these cookies please see ourCookie Policy.

Should the Data Subject wish to obtain further information about the processing of personal data carried out outside the EEA, including the safeguards adopted in the transfer of data, he or she may contact the controllers at the contact details provided in this Policy.

5. Period of conservation

Mindout shall keep users' personal data for the period of time necessary to carry out the purposes for which they were collected.

Mindout may also keep the data beyond these periods for statistical purposes, for which purpose they must be anonymize.

6. Users' rights

The user has the right to request from Mindout access to personal data concerning him, as well as their rectification or erasure. They also have the right to limit processing insofar as it concerns the user, or the right to oppose processing, as well as the right to data portability, in accordance with the laws governing the processing of personal data.

The right of erasure will be conditioned in cases of personal data that are necessary for the fulfillment of legal obligations.

To exercise the above rights, the user may contact the data controller at the addresses indicated in paragraph 1 of this policy. You also have the right to lodge a complaint with the National Commission for Data Protection if you feel your rights over your personal data have been infringed.

For any question related to this privacy policy, the user may also contact Mindout's Data Protection Officer (DPO), whose email address isdpo@mindout.me

7. Safety measures

Mindout makes its best efforts to protect the personal data of users against unauthorized access through the internet. To that end, it uses security systems, rules and other procedures to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction.

It is, however, the responsibility of users to guarantee and ensure that the device used to access the Website is adequately protected against harmful software, computer viruses and worms. Users should be aware that, without the adoption of adequate security measures (for example, the secure configuration of the browser, updated antivirus software, security barrier software and not using software of dubious origin), the risk of personal data and passwords being accessed by unauthorised third parties is increased.

In addition, if a defect, bug or anomaly is detected on the Website, the user must immediately notify Mindout of its existence and not seek to access commercial information, personal data of other users, alter the characteristics of the Website, in any other way, exploit the defect, bug or anomaly to use the digital channels in an irregular, illicit or other manner than that designed by Mindout.

8. News Sharing

Through the Website, the User may share relevant news on various social network platforms, namely: Facebook, LinkedIn and Twitter. Mindout cannot be held responsible for the processing of your personal data that is carried out by these platforms following your sharing. Therefore, the user should carefully read the Terms and Conditions and Privacy Policies of these platforms before sharing news.

9. Cookies

The Website use cookies. To learn more visit our Cookie Policy,here.

10. Changes to the Privacy Policy

Mindout may change this Privacy Policy at any time. When these changes occur, they will be disclosed through the Website communicated to users through the contacts provided.

Date of last change:March 21, 2023